I am absolutely baffled by @Suddenlink @SuddenlinkHelp and their response to Lake Charles. @Suddenlink I have 1gb internet and hardwired I'm getting 19 down. What’s the over/under on how long it takes @Suddenlink customer service to answer my wife’s call about our internet outage? @HaskieGaming No internet since yesterday! I see that other people are having problems too. @Suddenlink goes down because it's a shitty ISP. But I get Zeta more important ♂️. You can also reach them via live chat or their Twitter handle @Suddenlink. @Suddenlink you guys are no better! I went and saw Knives Out on Monday at the Harkins, and between all the big name trailers before hand there was a trailer for a movie about a retired golfer who, (in the words of the narrator) "with the help of a ten year old girl, a waitress, and a retired golfer", could win the Arizona golf championship. Suddenlink Communications is an American telecommunications subsidiary of Altice USA which specializes in cable television, high-speed internet, broadband phone, home security and advertising. @Suddenlink is it common for your customer service representatives to lie to people about appointment times? . This has happened no less than 5 times!We still have no resolution on the billing issue!PS Asking for a supervisor does not work either! Anyone else in Greenville have suddenlink go down a lot lately? @TheJacobo911 @SuddenlinkHelp what's up in Georgetown, TX? THREE! . You're killing the businesses in Southwest Louisiana with your poor service and poor response. So incredibly tired and frustrated with @Suddenlink . Umm I'm on AUTOPAY. @Suddenlink. @Suddenlink No thanks Debra... this isn’t directed to you, but your company has arguably the worst customer service in the industry. Signed up for $39.99/mo internet FOR LIFE last year and put my credit card on autopay. I'm just sitting here not able to work from home. Terrible service. I have been "hooked" back up to their internet and their website shows no outages in my area. Can you get someone to fix our internet? So sorry to hear you’re going through similar issues we did. @Suddenlink - keeping a log... You've been down 5 times in the last 10 days for more than an hour each time (most times at least 4 hours). She has already had them at her house several times. 46m - Now the @SuddenLink CS Rep has to call the previous owners because their account is still active. But can you guess! @Suddenlink @SuddenlinkHelp Outage? Clearly there is an outage, but I can't easily find any updates on when service may be restored. I’ll be going to the @ATT store tomorrow. Why? Your $30.00 internet will end out costing you some $74.00 after undisclosed taxes and fees. Run! We think suddenlink is throttling it. Visit https://t.co/qC…. She has already had them at her house several times. The service goes off and on every 3 minutes and they do nothing. @SuddenlinkHelp what's up with your service? RT @dctf: Here's this week's Dave Campbell's Connector School Update for Whitehouse presented by @Suddenlink I had a technician scheduled for Saturday and they never showed up. @Suddenlink -- thanks for four days and counting with NO INTERNET. Suddenlink is a horrible company I warn you not to sign up with them. But I’m assured the problem will be fixed with 24 hours, which I might believe if I hadn’t already been told that four times. @Suddenlink -- thanks for four days and counting with NO INTERNET. Apparently @suddenlink doesn't care about their customers. . At least I have no outage. They just continue to lie to you. @Suddenlink fix the fucking internet connection you piece of shit provider. No US contacts available to complain about their poor service. @SuddenlinkHelp, @ciopayne @Suddenlink @SuddenlinkHelp 59 days no service here . What is going on? Suddenlink Outage Map Check Current Status. You guys suck. . Come on @elonmusk @SpaceXStarlink save us from this broadband misery! @Suddenlink @SuddenlinkHelp Outage? Yelp users haven’t asked any questions yet about Suddenlink Communications. @Suddenlink we will definitely be switching to someone else. @SuddenlinkHelp what's up with your service? I lost my shit after that. They are getting it from Everybody. Today a tech was scheduled between 11am and 2pm. It’s irritating! Service went to sh*t. Some folks are still without service 2 months later. @ReneeUniteWomen Suddenlink Communications is an American telecommunications subsidiary of Altice USA which specializes in cable television, high-speed internet, broadband phone, home security and advertising. I am a software engineer that works from home, so I need a consistently, "My hubby and I went in to get a secondary number on his phone. After a year, Dish here I come. @Suddenlink LA legislators already had to call you guys out for your Hurricane Laura response and now you’re not even responding to paying customers who have been without service for weeks. I was like u do realize that we were hit by 2 Hurricanes in a 6 week period? Also, already tried different equipment multiple times and still the same thing. I need to zoom and watch church! Since moving here, I rarely experience internet outages, mostly thanks to me not renting an ISP's modem/router and instead buying my own (I do NOT trust an ISPs equipment, you shouldn't either). Could you use your musk magic and let me jo… https://t.co/2V60TccRZ8, @_Swift23 After 40 minutes with the retention department on hold and being transferred trying to cancel their lousy service my blood is boiling at stroke level. I have been "hooked" back up to their internet and their website shows no outages in my area. You care to actually give service? @Suddenlink what going on? WTH @Suddenlink ? We went one week with horrible internet connection. @Suddenlink Suddenlink is not in a hurry to fix it says they are working on it! @Suddenlink I had service for 3 days then a service call and now no service on my internet your message has the same message that it was after the hurricane. 3 days in a row there’s a “major outage in your area”. You can at the very least request the cost be discounted to reflect it. @TGarden9 Day XX of MY INTERNET IS STILL NOT WORKING, @Suddenlink Can you please start fixing this? I'm done with them. Customer service is no help! @Suddenlink. The complaints about their poor service stops in India. Reports Dynamics 0 2 4 6 8 10 12 PM 03 PM 06 PM 09 PM Oct 04 03 AM 06 AM 09 AM Flagstaff @Suddenlink is down again. @Suddenlink how am I supposed to "return router to physical location" if everywhere is temporarily closed? No logical way to navigate the guide, set-up, info, etc. Their service is bad. This is making a strong case for the very worst customer service experience of my life. !That makes perfect sense. Fn idiots. (see all below). @bakaridge @Suddenlink That's actually a legal issue. I need to zoom and watch church! Nothing has changed. @KennSITH You might want to on Saturdays if all they can do is connect the modem to the wall. Suddenlink just sent me a text saying the issue in my area is fixed! What a terrible, terrible business.and, how I now hate the song that plays for this interminable time....Yes, I would prefer a negative rating. I can live without WiFi, but damn I hate paying $100 a month for no suddenlink WiFi and then an extra $20 a month for no AT&T. So incredibly tired and frustrated with @Suddenlink . No help and won't transfer you to Supervisor. Another 2 hours of my life wasted with @Suddenlink this morning. 2 techs have come out, given new router all connections checked and STILL have no internet and TV.
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