Once you’ve added a note and checked out the order via our website, the note for that delivery address will be saved and we’ll see it every time you shop, whether by website or app. If you’re using the mobile app, you can do this from the homepage by selecting ‘Make changes’; or from the left-hand menu, under ‘My orders’, select ‘Make changes’, then ‘Change delivery slot’. If you are vulnerable, disabled, or elderly, the driver can still bring your shopping inside if you ask. us when we do, you can sign up for updates on Will I still be able to buy butcher’s counter and deli counter products online? I’ve selected my shopping to come without tray liners – how will it arrive? Enter the address, city, state, province, or country into the search field above to locate a mailing address or find a package’s origin. This part is somewhat tricky. You can take bulky items out separately to carry through to your kitchen. Will drivers still bring my shopping into my home? Our delivery drivers are now following social distancing guidelines, so they’ll deliver to your doorstep while keeping a 2‐metre distance from you. Find your cancelled order there, then add all the products to your new basket. We ‘price match’ our substitutions, so if we’ve offered you a more expensive product than the one you ordered, we’ll only charge you the price of the original item. Flexi saver (next day and beyond; slot length of 4 hours) Our cheaper slots offer a 4-hour time window. Online food shopping is easy at Tesco. From 21 September, you’ll be charged to have your shopping packed into tray liners. Your online order may not come from your closest local store, so even if counters are closing you may still be able to buy counter products online. Are your alcohol products now more expensive than other retailers in Scotland? The Minimum Unit Price sets a price point below which a unit of alcohol cannot legally be sold by retailers in Wales. I’ve selected my shopping to come with tray liners – how will it arrive? Check that the dates of the Clubcard voucher/eCoupon are still valid. You can let us know that you’re in self‐isolation when you order (using the delivery notes box) or let the driver know at the door, so that they can deliver safely. drop out of your basket. This material is recyclable within Tesco’s recycling process but not in household recycling. Are they safe? Go to our slot booking page and choose home delivery. What are you doing to help groups that are more vulnerable such as the elderly and those that are self-isolating? You’ll have to pay the Tesco delivery charge when you make your order, but this will be refunded to you within 14 days of placing the order. What do I need to know about ordering online? Please make sure you select the correct address from your address book menu when you check out. My shopping with Tesco today end up in tears and … We deliver your Easy Entertaining products along with your regular shopping, and delivery costs depend on your chosen If you don’t want to pay the extra cost, you can choose to refuse all the items picked for the deal and get a refund instead. I live on an island off Oban – how can I make an order? Remember, it may take a moment to update the basket price. This helps to free up online slots for the more vulnerable customers. Can I still get a delivery if I’m self-isolating? How can I find out if the counters in my local store are still open? These reviews are existing customers reviews submitted on supplier websites, which may be part of a promotion. If you really need to change the delivery address or preferred Click+Collect store, please cancel the order within the amend cut-off time and create a new one.
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