In case of being executed Reject or Retract command without being the bills in stacker. Problem Solved: Venmo payment could not be completed, now what? partial dispense enabled with no usable bills, Master password must be changed from default, Dispenser offline - cannot resolve dispense count, Dispenser offline - Dispense count check error, Dispenser offline- no reject vault and no hoppers, Dispenser offline - error-validating configuration, Dispenser offline - NMD require Reject Vault and at least one cassette, Dispenser offline. Loose belts can slip off rollers and block sensors. Genmega ATMs completed.” Venmo closed her account and sent the money back to me. CSB sensor detects note in delivery path before CDU dispenses. Receipt Printer thermal head over heated. CS3A sensor detects note in delivery path before CDU dispenses. CS4 sensor detects note in delivery path before CDU dispenses. Cash Dispenser EP Program Error during dispense operation (failed table search), Timeout due to note�s length error passed through the CS13 during dispense operation. Test CDU using diagnostics, use journal to verify amount of dispensed notes versus requested notes. Code Description Resolution; 20001: Unable to load a cassette. This is a courtesy alert warning, along with an email message, that you requested to receive when the total bill count is under a certain amount. Check all wiring connections to CDU mainboard. Maecenas ullamcorper massa imperdiet libero varius congue. Verify host phone number – verify modem speed – See D170x. CTS (Clear To Send) line from the dispenser is not active. Verify that incoming phone line is plugged into “Line” rather than “Phone” on mainboard. code). "In case partial bills dispensed by dispensing demand when Partial Dispense option is on. The feed lever of the receipt printer is open. Check for a jammed bill. Replenish the paper roll. Check the front of the CDU and the cash tray for blockage. Possibly due to too many rejects, may require repair or cleaning if consistent. Receive CMD except certification on the status of non-certification. CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close", (DISPENSE) Jam on the transport during operation (CS4 A/B Dark), Bill pickup sensor(CS1 CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close, a hole and CS4 sensor detects it or CS4 snesor detects the gap too close", Dispense) No Encoder Signal 150ms or more during operation.". Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. (Feed failure). Industry News Sensor is located along the delivery path right after where the note exits the 3rd cassette. h�b```��,�B �aB�7v3xp�0k%j��KV�a��`�ր�l�29 ��� #U�b�4/p60-d��r�3���a��Ns��wW!�3�,oi�@,����H�00X�ݨ���qD#@� � The bill may have been sent to the reject bin.) Cassette Jam during dispense operation(3 CST Encoder Error). Tranax Error Codes, Members Login National ATM Systems is an ATM ISO and full service ATM company. Etiam vitae tortor risus, sit amet gravida erat. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. Christopher Elliott’s latest book is “How To Be The World’s Smartest Traveler” (National Geographic). If the cable doesn't work the contact WRG. That takes time — and time is something you don’t have. Also check that black and white, 2 wire connector is properly connected at rear of main board. Use an electrical parts contact cleaner on terminals. It’s meant to send $20 to your buddy, not $2,000 to your wife to pay the rent. ", "Jam at the DIV sensor (Puloon)- Check for a bill jam between the feed rollers and the top. ), RJ BIN2 (collection box) bill detection error (CS14) ? Why have spending limits? Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. Verify all programming, contact host processor, Verify Routing ID number – contact host processor, Verify Terminal ID number – contact host processor, Verify that version of Mini-Bank Software matches host processor. Problem Solved: Venmo payment could not be completed, now what? CDU ROM does not match AP software. A look at Venmo’s terms makes things clear: When you open a Venmo account, and before your identity has been verified, it applies a $299.99 weekly rolling limit for all transactions combined. If the reader is still not functioning, Cassette shuffled (TDM Click Counter 117), Unexpected note in extension (TDM Click Counter 183). Typical protocol: Reseat and retest modem. Check for bill jams in the dispenser, Enter the Admin Menu (ensure vault door is closed), Select TEST. ), Cash picking-up fail while cash in cassette #4 is enough, Cash picking-up fail while cash in cassette #3 is enough, When sensing bills in the Stacker (Error code 400FFOO is subdivided by location of sensor. Too many notes (dispenser)- (more bills than requested have passed the exit sensor), "Timing wheel error (dispenser)- (transport motor has stalled). When “Low Cash Warning” is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. Bills are remained in CS31AB sensor after dispensing bills. Something is detected on CS12 sensor during dispensing bills or initialization. That’s exactly what you did. This is not an error in particular, but a simple warning that someone was locally on-site at the ATM, and used its Operator Function menu. of dispensed notes that software counts is not matched to it cash dispenser responded, In case the number of bills dispensedexceeds the maximum dispensing bill, In case the number of bills dispensed exceeds the maximum dispensing bill, In case the number of coins dispensedexceeds the maximum dispensing coin, In case the number of coins dispensed exceeds the maximum dispensing coin, In case automatic Retry of SP fails 3 times, There is no setting information about automatic Retry standard, "There is no setting information about automatic. Close the feed tray on the printer. Can you help me get my $2,000 back? This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS2 sensor). Once successful, press Cancel until the welcome screen appears. Text refreshing timer), No Advertisement text when advertisement is enabled. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4B sensor). h�bbd``b`�$W�X�@�� �`iGA�V�Ī� �b� If consistent, it can be a defective modem. Free Profit Calculator If roll is ok, then try the reset button on the printer. Your problem is a reminder to always check the terms and conditions of any online financial service before using it. A: Venmo shouldn’t keep your $2,000. Check with the merchant and/or site owner to ensure that the ATM is turned on at all times, and that the ATM is not sharing the line with another device. CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, "Detect CS13 & CS1A after initialization / Detect, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, "Detect CS13 & CS1B after initialization / Detect, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses", "Detect CS13 & CS1A & CS1B after initialization, / Detect CS13 & CS1A & CS1B before dispensing. Reset modem. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. Dispenser fed extra note into its stacker. Check the wiring connections to the solenoid(s). Check dispenser for jammed bills and restart the machine.